Senior Sportsbook Quality Analyst

1 неделя назад

Минск, Минск, Беларусь Neo Group Полный рабочий день 600 000 руб. - 1 000 000 руб. в год

Come on board with Neo Group Here's your chance to stir things up in the scene with us. We are looking for a Senior Sportsbook Product Quality Analyst to join our team.

Key Responsibilities:

  • Monitor pre-match and live sportsbook content: events, markets, odds, translations, streams, statistics, etc.
  • Quickly detect inconsistencies or errors and escalate issues in real time.
  • Support root cause analysis (RCA) and contribute to long-term prevention strategies.
  • Document shift findings and participate in incident reviews and process refinement.
  • Benchmark and compare sportsbook presentation and coverage with key competitors.
  • Train and guide junior analysts, review their work, and help raise overall team performance.
  • Measure and help improve the team's speed of detection and speed of resolution across all incident types, ensuring continuous progress in real-time response and operational efficiency.
  • Take operational ownership of shift quality when acting as senior on duty.
  • Contribute to implementing procedures and quality monitoring strategies.
Requirements
  • 3–5+ years of experience in sportsbook QA.
  • Exceptional attention to detail with fast and structured decision-making under pressure.
  • Strong understanding of sportsbook logic and operational flow: pre-match/live markets, odds models, data feeds, trading and content management.
  • Ability to assess the sportsbook product from a customer perspective, identifying issues in terms of user experience, clarity, and expectations.
  • Effective communicator, confident in reporting issues, giving feedback and mentoring others.
  • Proactive and accountable, with strong situational awareness during live operations.
  • Experience in competitor benchmarking and incident-based process improvements.
  • Willing to work flexible shifts, including evenings, nights and weekends as needed.
Benefits
  • Enjoy 3 health days to focus on your well-being.
  • Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
  • Get a $30 net per month sports compensation to stay active and healthy.
  • Benefit from top-notch medical insurance for peace of mind.
  • Indulge in a variety of snacks available in the office.
  • Join us for exciting corporate events that foster team spirit and fun

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