CRM Quality Control Specialist

1 неделя назад

Минск, Минск, Беларусь Neo Group Полный рабочий день 104 000 руб. - 130 878 руб. в год

Come on board with Neo Group Here's your chance to stir things up in the scene with us. We're not just expanding; we're revolutionizing the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you. Join us as we embark on a journey to redefine gaming on a global scale.

Neo Group is on the lookout for a CRM Quality Control Specialist to join our Marketing Team.

Responsibilities:

  • Test and validate CRM lifecycle campaigns (FastTrack and other platforms) before launch.
  • Check correctness of triggers, attributes, player segmentation, campaign flows, and reward logic.
  • Ensure proper functioning of communications (email, SMS, push, onsite) and integration with CMS/external providers.
  • Perform testing after system updates or feature releases.
  • Provide final QA approval before campaign launch.
  • Report bugs, incorrect setups, or mismatches to developers and CRM managers.
  • Maintain test cases and results.
  • Analyze campaign performance and error patterns, suggesting process improvements.
  • Support the CRM Retention team with insights into tested scenarios.
  • Conduct knowledge sharing and training to improve CRM quality standards.

Requirements

  • Previous experience in CRM coordination, campaign execution, or QA.
  • Knowledge of CRM platforms (FastTrack, , Optimove, or similar).
  • Solid understanding of casino and sports betting lifecycles.
  • Strong attention to detail and problem-solving mindset.
  • Effective communication skills.
  • Ability to manage multiple projects and work independently.
  • High organizational skills and proactive approach.
  • Nice-to-have: experience in email marketing, A/B testing, HTML coding, data analysis, and campaign optimization.
  • Enthusiasm for continuous learning and adaptability to a fast-paced environment.

Benefits

  • Enjoy 3 health days to focus on your well-being.
  • Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
  • Get a $30 net per month sports compensation to stay active and healthy.
  • Benefit from top-notch medical insurance for peace of mind.
  • Indulge in a variety of snacks available in the office.
  • Join us for exciting corporate events that foster team spirit and fun

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