enablement analyst

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Enablement Analyst is a critical member of the Sales Enablement team, responsible for turning data into actionable insights that inform strategy, improve seller performance, and demonstrate the impact of enablement initiatives. This role combines operational excellence with data analysis, working across multiple tools, systems, and business partners to ensure enablement programs drive measurable revenue outcomes. 

• Manage the technical setup and reporting for enablement sessions (e.g., MS Suite, PowerBI, SFDC, S360, Seismic, ZoomInfo, and other platforms). 
• Own the setup, execution, and post-session data capture for enablement events and programs.
• Analyze engagement and attendance data from enablement sessions, identifying trends by seller role and segment. 
• Interpret Seismic, ZoomInfo, SFDC and other tech stack usage data to assess content effectiveness and adoption. 
• Partner with Sales Operations and Sales Analytics teams to understand funnel performance, pipeline health, seller productivity, and time allocation data. 
• Identify gaps in the seller journey where enablement can improve skills, knowledge, or tools to accelerate revenue impact. 
• Ensure insights are differentiated from existing analytics work by reformatting and contextualizing data into enablement- and sales-ready outputs. 
• Own monthly enablement reporting to leadership, highlighting accomplishments, engagement trends, content utilization, and business impact. 
• Develop dashboards, scorecards, and visuals that clearly communicate enablement ROI and seller outcomes.

• Bachelor's degree in Business, Data Analytics, Marketing, or related field; or equivalent experience. 
• 2–4 years in sales enablement, sales operations, business analytics, or related function. 
• Strong analytical skills with proficiency in Excel, Power BI, Tableau, or similar tools. 
• Experience with enablement platforms (e.g., Seismic) and CRM systems (e.g., Salesforce). 
• Ability to synthesize complex data into clear, actionable insights. 
• Excellent communication and collaboration skills across cross-functional teams.

Requisition #: 340578

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know.

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Join a diverse and inclusive culture where everyone is welcome and every voice is heard. A culture where people feel they belong, can be themselves and feel inspired to share different perspectives. Our culture, shared values and behaviours truly make Lumen a fantastic place to work and provides an environment where people can genuinely thrive.