IT Support Specialist – Customer Service

6 часов назад

Минск, Минск, Беларусь ЛанСофт Полный рабочий день 30 000 $ - 60 000 $ в год

Lansoft.
We provide companies with upscale experts and product development from idea to market. We create and deliver result-oriented solutions and services, keeping pace with cutting-edge innovation and maintaining lasting relationships that help meet our clients' long-term goals.

Client headquartered in Germany is a leading Full Service Payment Provider operating across three continents.

To strengthen our team at the Minsk office, we are inviting an IT Support Specialist for Customer Service (B2B) on a full-time basis.

Your Responsibilities:

  • Independently manage client relations, building trust and long-term partnerships.

  • Support the team leader in planning and operational management.

  • Provide phone support to B2B customers.

  • Actively and professionally expand the client base through proactive outreach.

  • Conduct training sessions for clients.

  • Play a key role in client support as an internal account manager within the team.

  • Deliver IT solutions that increase client efficiency and competitiveness in the online business landscape.

  • Analyze client needs, focusing especially on company products.

  • Independently develop customer strategies and implement action plans using available support tools, coordinating projects effectively.

Your Profile:

  • Higher education, preferably in IT systems management, with sales experience or similar qualifications.

  • Experience in B2B technical support or sales, ideally with public sector clients or indirect sales via partners.

  • Excellent German and English fluency, both spoken and written.

  • Independent and structured working style with strong organizational skills.

  • Strong interpersonal and communication skills.

  • Quick learner with experience in shop systems, CMS, CRM, ticketing systems, or similar extranet/intranet platforms.

  • Technical mindset with a focus on results and customer orientation.

  • Solid understanding of commercial and economic contexts.

  • Effective time management.

  • Interest in financial and economic topics.

What We Offer:

  • Competitive salary with long-term career growth opportunities

  • Work in an international, open-minded, creative, and friendly environment with a motivated team

  • Improve language skills and experience international cultures

  • Health insurance coverage

  • Team-building events

  • Customer Support Specialist

    2 дней назад

    Минск, Минск, Беларусь Gamdom Полный рабочий день 15 000 руб. - 30 000 руб. в год

    Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support Agent, where your...

  • Customer Support Specialist

    2 дней назад

    Минск, Минск, Беларусь Tripledot Studios Полный рабочий день 15 000 руб. - 30 000 руб. в год

    Department:MarketingLocation:Minsk, BYDescriptionWho are we?Tripledotis one of the largest independent mobile games companies in the world.We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around...

  • iGaming Customer Support Specialist

    2 дней назад

    Минск, Минск, Беларусь Gamdom Полный рабочий день 10 000 руб. - 20 000 руб. в год

    Company Overview:Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support...

  • Sales And Marketing Specialist

    2 дней назад

    Минск, Минск, Беларусь Foreign Force Group LLC. Полный рабочий день 20 000 руб. - 60 000 руб. в год

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sales and Marketing Specialist located in Kochi. The specialist will be responsible for building and maintaining customer relationships, managing customer service inquiries, conducting sales training, and overseeing sales management activities. Daily...

  • Customer Support Specialist

    2 дней назад

    Минск, Минск, Беларусь Tripledot Полный рабочий день 2 000 руб. - 2 500 руб. в год

    Department Marketing Employment Type Permanent - Full Time Location Minsk, BY Workplace type Hybrid Key Responsibilities Skills, Knowledge & Expertise Job Benefits About Tripledot We are Tripledot Studios, our mission is to bring the knowledge and experience of a chart-topping mobile games company into a close-knit, collaborative environment....

  • TechOps Specialist

    2 дней назад

    Минск, Минск, Беларусь Gamdom Полный рабочий день 30 000 $ - 60 000 $ в год

    We are seeking a proactive and detail-oriented TechOps Specialist to join our dynamic team. In this role, you will play a pivotal part in ensuring smooth technical operations, effective communication between teams, and maintaining the security of our internal systems.Key ResponsibilitiesIssue Investigation and Reporting:Investigate, assess, and report...

  • Spa Service Expert

    6 часов назад

    Минск, Минск, Беларусь Careers at Marriott Полный рабочий день 20 000 руб. - 40 000 руб. в год

    POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience....

  • Software Tester at US-based SaaS Company

    6 часов назад

    Минск, Минск, Беларусь Pitchbox Полный рабочий день

    Our software company is actively seeking a Software Tester. As we expand our range of product offerings, our commitment to delivering high-quality software remains strong, and we are adding additional members to our Quality Assurance team. As our family of SaaS products grows, our steadfast commitment to high-quality software continues, prompting us to...

  • Platform Success Specialist

    2 дней назад

    Минск, Минск, Беларусь Delve Полный рабочий день 40 000 руб. - 60 000 руб. в год

    Delve Deeper is a Performance Media Agency focused on helping clients grow their customer base by integrating the power of Tech & Data in Media. We act as one highly functioning team that is powered by our professional "Fire in the Belly", with a passion for creating exceptional value by delighting our clients and creating an engaging work environment for...

  • Data Services Operations Support Specialist

    2 недель назад

    Минск, Минск, Беларусь Mapbox Полный рабочий день 15 000 руб. - 30 000 руб. в год

    Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform's flexibility, security...