CRM Data Analyst

Come on board with Neo Group We're not just expanding; we're revolutionizing the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you. Join us as we embark on a journey to redefine gaming on a global scale.

• Analyze CRM campaigns, identifying effective mechanics and strategies.
• Evaluate and optimize engagement processes to increase user involvement.
• Identify and analyze points of influence to boost LTV (Lifetime Value) of customers.
• Monitor CRM campaign expenses and suggest ways in which they can be optimized by the CRM team.
• Analyze the effectiveness of various messaging delivery methods and communication channels.
• Conduct in-depth data analysis, identify pain points, and provide actionable recommendations.
• Formulate practical insights and suggestions for the CRM team based on data findings.

Requirements

• Proficient in Tableau: creating complex dashboards, reports, data management, performance tuning.
• Strong SQL skills for data extraction and manipulation.
• Experience with ETL tools and data integration.
• Knowledge of other BI tools (e.g., Power BI, QlikView) is a plus.
• Ability to perform deep data analysis using statistical methods.
• Experience handling large datasets and identifying key insights.
• Understanding of business processes and translating them into technical requirements.
• Experience working with business stakeholders to understand and address their needs.
• Team player with strong communication skills.
• Good presentation skills to convey analytical findings and dashboards.

Benefits

• Enjoy 3 health days to focus on your well-being.
• Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
• Get a $30 net per month sports compensation to stay active and healthy.
• Benefit from top-notch medical insurance for peace of mind.
• Indulge in a variety of snacks available in the office.
• Join us for exciting corporate events that foster team spirit and fun