Администратор гостиницы

2 месяцев назад

Минск, Беларусь Ренессанс Минск Конгресс Отель и СПА Центр Полный рабочий день

Renaissance Minsk Congress Hotel and SPA Centre looking forward to a new team member in Front Office.

Hours of work: full-time, shift schedule 2/2 (day & night shifts)

Description:

Welcome guests on arrival Check guests in and out using PMS Opera and Mobile Guest Service, issue room keys using VISION program, provide guests full hotel services information Be positive, stress-resistant and super multi-tasking to assist and fulfill almost all guest’s requests, informing about local attractions and current events, provide additional services Handle incoming calls, take Room Service orders, manage external and internal business correspondence, make room reservations (out of Reservation department working hours), etc. Deal with guest requests, comments or complaints, to be proactive in resolving of guest problems Communicate with other hotel departments when needed in order to comply guests requests Prepare bills and deal with payments, creating outstanding impression upon guests departure.

Requirements:

Fluent written and spoken English A passion to work with people Be a stress-resistant and multi-tasking Be a good team-player and learn fast.

We offer:

Official employment Good career prospects Free meals Uniform provision Gaining unique communication skills with people and conducting business correspondence.