System Administrator

4 недель назад

Минск, Беларусь СиЭйИ Текнолоджи CAE Technology Полный рабочий день

As an System Administrator, you will respond to routine client hardware/software complications and/or questions. We are looking for an energetic problem solver who is committed to achieving the desired outcomes by any means necessary. This individual should be a self-starter, highly motivated, and eager to add value to a rapidly growing company.

Main duties:

Serve as the first point of contact for users seeking technical assistance in-person, over the phone or email. Provide technical assistance and support for issues related to computer systems, software, and hardware. Follow up on outstanding requests and ensure timely and satisfactory resolution. Install, modify, and repair computer hardware and software. Create accounts and configure hardware as part of employee on-boarding process. Support and take ownership of managing our mobile phones/devices. Manage and monitor internal assets throughout device lifecycle to ensure accurate inventory records. Identify and suggest possible improvements on IT systems, processes, and procedures. Collaborate with IT operations in the United States and Hungary. Other duties may be added or assigned as needed.

Required skills:

Strong foundational knowledge of Windows operating systems. Microsoft Office applications and Office 365. Active Directory administration, Windows/Linux Server basics. Networking basics: Client PC connectivity, TCP/IP, VPN, DNS, DHCP, Ethernet, Wi-Fi. Troubleshooting issues with major web browsers: Chrome, Firefox, Safari, Internet Explorer. Deep knowledge of major mobile devices: Google Android, Apple iOS. Proficiency in English (B2). 2+ years of End User Support experience in a Windows environment. Ability to work with users of various levels of computer knowledge. Strong technical aptitude and troubleshooting skills. Excellent verbal and written communication skills. Technical organization skills with an established record of providing outstanding service. Proactive, problem solving attitude.

Our conditions:

WORK FROM OFFICE in Minsk or Gomel Flexible daily schedule (8 working hours) and being ready to communicate with our remote team from different time zones (Asia, Europe and USA). You should be ready for trips to Minsk or Gomel offices in case it’s needed

What we can offer you:

Competitive base salary paid twice a month to your USD bank account Your lunch in the office is on us (we order and pay for it) Medical insurance (dental care and medicines are included) Healthy lifestyle activities compensation (not only sports) Discounts from our partners Regular corporate events and parties Comfortable office and unique team :)

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